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“Organization of omnicity in contact centers and self-service with the help of chatbots” webinar

“Organization of omnicity in contact centers and self-service with the help of chatbots” webinar

We invite you to the webinar!
June 1, at 11:00 at Webex

You will learn:
1. about the capabilities and benefits of Smiddle software products
2. how to combine different messengers into a single interface on the example of a Cisco contact center
3. how to reduce the burden on operators by organizing self-service using a chatbot
4. how to help the operator quickly and competently answer customer questions
5. about the possibility of saving the entire history of communication between the client and the bot and the operator in the recording system.
We will demonstrate the work of software products and introduce you to the work of our chatbot, answer your questions.

Who will be interested in the webinar?
– sales specialists and pre-sales managers, in the areas of Collaboration and IP-telephony,
– contact center managers who are looking for solutions for omnichannel and want to optimize the service process.

Join! http://bit.ly/Smiddle_01




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