Main › Managing Modern Desktops

Managing Modern Desktops

Managing Modern Desktops

Course description:

During MD-101, Managing Modern Desktops participants discuss how to implement and plan an operating system deployment strategy using modern deployment techniques and how to implement strategy updates. The course explores what it takes to connect Microsoft Intune to your organization. In the course of training and methods of deployment of management of applications and browser applications are studied.

Module 1: Modern Management

This module explains the concepts of supporting the desktop through it’s entire lifecycle. Finally, students will be introduced to the tools and strategies used for desktop deployment. Students well be introduced to the concept of directory in the cloud with Azure AD. Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication.Lesson

  • The Enterprise Desktop
  • Azure AD Overview
  • Managing Identities in Azure AD

Lab : Managing identities in Azure ADLab : Using Azure AD Connect to connect Active Directories

After completing this module, students will be able to:

  • Describe the enterprise desktop lifecycle.
  • Describe the capabilities of Azure AD.
  • Manage users using Azure AD with Active Directory DS.
  • Implement Windows Hello for Business.
  • Join devices to Azure AD.

Module 2: Device Enrollment

This module will also cover Azure AD join and will be introduced to Microsoft Endpoint Manager, as well as learn how to configure policies for enrolling devices to Endpoint Manager and Intune.Lesson

  • Manage Device Authentication
  • Device Enrollment using Microsoft Endpoint Configuration Manager
  • Device Enrollment using Microsoft Intune

Lab : Configuring and managing Azure AD JoinLab : Manage Device Enrollment into IntuneLab : Enrolling devices into Microsoft Intune

After completing this module, students will be able to:

  • Configure and join devices to Azure AD
  • Configure device enrollment in Microsoft Endpoint Manager
  • Enroll devices in Endpoint Configuration Manager and Intune

Module 3: Configuring Profiles

This module dives deeper into Intune device profiles including the types of device profiles and the difference between built-in and custom profiles. The student will learn about assigning profiles to Azure AD groups and monitoring devices and profiles in Intune. You will be introduced to the various user profile types that exist in Windows for on-premises devices. You will learn about the benefits of various profiles and how to switch between types of profiles. You will examine how Folder Redirection works and how to set it up. The lesson will then conclude with an overview of Enterprise State roaming and how to configure it for Azure AD devices.

Lesson

  • Configuring Device Profiles
  • Managing User Profiles

Lab : Creating and Deploying Configuration ProfilesLab : Monitor device and user activity in IntuneLab : Configuring Enterprise State RoamingAfter completing this module, you should be able to:

  • Describe the various types of device profiles in Intune
  • Create, manage and monitor profiles
  • Manage PowerShell scripts in Intune
  • Explain the various user profile types that exist in Windows.
  • Explain how to deploy and configure Folder Redirection.
  • Configure Enterprise State Roaming for Azure AD devices.

Module 4: Application Management

In this module, students learn about application management on-premise and cloud-based solutions. This module will cover how to manage Office 365 ProPlus deployments in Endpoint Manager as well as how to manage apps on non-enrolled devices. The module will also include managing Win32 apps and deployment using the Microsoft Store for Business. This module will conclude with an overview of Microsoft Edge and Enterprise Mode.

Lesson

  • Implement Mobile Application Management (MAM)
  • Deploying and updating applications
  • Administering applications

Lab : Deploying cloud apps using IntuneLab : Configure App Protection Policies for Mobile DeviceLab : Deploy Apps using Endpoint Configuration ManagerLab : Deploy Apps using Microsoft Store for Business

After completing this module, students will be able to:

  • Describe the methods for application management.
  • Deploy applications using Endpoint Manager and Group Policy.
  • Configure Microsoft Store for Business.
  • Deploy Office365 ProPlus using Intune.
  • Manage and report application inventory and licenses.

Module 5: Managing Authentication in Azure AD

This module covers the various solutions for managing authentication. The student will also learn about the different types of VPNs. This module also covers compliance policies and how to create conditional access policies.

Lesson

  • Protecting Identities in Azure AD
  • Enabling Organization Access
  • Implement Device Compliance Policies
  • Using Reporting

Lab : Configuring Multi-factor AuthenticationLab : Configuring Self-service password reset for user accounts in Azure ADLab : Configuring and validating device complianceLab : Creating device inventory reports

After completing this module, students will be able to:

  • Describe Windows Hello for Business
  • Describe Azure AD Identity Protection
  • Describe and manage multi-factor authentication
  • Describe VPN types and configuration
  • Deploy device compliance and conditional access policies
  • Generate inventory reports and Compliance reports using Endpoint Manager

 

Module 6: Managing Security

In this module, students will learn about data protection. Topics will include Windows & Azure Information Protection, and various encryption technologies supported in Windows 10. This module also covers key capabilities of Windows Defender Advanced Threat Protection and how to implement these capabilities on devices in your organization. The module concludes using Windows Defender and using functionalities such as antivirus, firewall and Credential Guard.

Lesson

  • Implement device data protection
  • Managing Windows Defender ATP
  • Managing Windows Defender in Windows 10

Lab : Configure and Deploy Windows Information Protection Policies by using IntuneLab : Configuring Endpoint security using IntuneLab : Configuring Disk Encryption Using Intune

After completing this module, students will be able to:

  • Describe the methods protecting device data.
  • Describe the capabilities and benefits of Windows ATP.
  • Deploy and manage settings for Windows Defender clients.

Module 7: Deployment using Microsoft Endpoint Manager – Part 1

In this two-part module, students well be introduced to deployment using Microsoft Endpoint Manager. Part 1 will cover the tools for assessing the infrastructure and planning a deployment, followed by deployment using the Microsoft Deployment Toolkit and Endpoint Configuration Manager.

Lesson

  • Assessing Deployment Readiness
  • On-Premise Deployment Tools and Strategies

Lab : Deploying Windows 10 using Microsoft Deployment ToolkitLab : Deploying Windows 10 using Endpoint Configuration Manager

After completing this module, students will be able to:

  • Describe the tools for planning a deployment.
  • Deploy Windows 10 using the Microsoft Deployment Toolkit
  • Deploy Windows 10 using Endpoint Configuration Manager

Module 8: Deployment using Microsoft Endpoint Manager – Part 2

This module continues with deployment using Microsoft Endpoint Manager. In part two, the student will learn about using Windows Autopilot and deployment using Microsoft Intune. This module will also include dynamic OS deployment methods, such as Subscription Activation. The module will conclude learning how Co-Management can be used to transitioning to modern management.

Lesson

  • Deploying New Devices
  • Dynamic Deployment Methods
  • Planning a Transition to Modern Management

Lab : Deploying Windows 10 with AutopilotLab : Configuring Co-Management Using Configuration Manager

After completing this module, students will be able to:

  • Deploy Windows 10 using Autopilot
  • Configure OS deployment using subscription activation and provisioning packages
  • Upgrade, migrate and manage devices using modern management methods

Module 9: Managing Updates for Windows 10

This module covers managing updates to Windows. This module introduces the servicing options for Windows 10. Students will learn the different methods for deploying updates and how to configure windows update policies. Finally, students will learn how to ensure and monitor updates using Desktop Analytics.

Lesson

  • Updating Windows 10
  • Windows Update for Business
  • Desktop Analytics

Lab : Managing Windows 10 security and feature updates

After completing this module, students will be able to:

  • Describe the Windows 10 servicing channels.
  • Configure a Windows update policy using Group Policy settings.
  • Configure Windows Update for Business to deploy OS updates.
  • Use Desktop Analytics to assess upgrade readiness.

The course price is $ 800

Main › Windows Server 2019 Administration

Windows Server 2019 Administration

Windows Server 2019 Administration

This five-day instructor-led course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing identity, networking, storage and compute by using Windows Server 2019, and who need to understand the scenarios, requirements, and options that are available and applicable to Windows Server 2019. The course teaches IT professionals the fundamental administration skills required to deploy and support Windows Server 2019 in most organizations.

Audience profile

This course is intended for Information Technology (IT) Professionals who have some experiencing working with Windows Server and are looking for a single five-day course that covers core administration components and technologies in Windows Server 2019. This course also helps server administrators from previous Windows Server versions to update their knowledge and skills related to Windows Server 2019. Additionally, this course can help individuals looking for preparation materials to pass exams related to Windows Server. The course is also to individuals from a service desk role who wish to transition into server maintenance.

Skills gained

  • Use administrative techniques and tools in Windows Server 2019.
  • Implement identity Services.
  • Manage network infrastructure services.

Prerequisites

  • Some exposure to and experience with Active Directory Domain Services (AD DS) concepts and technologies in Windows Server 2012 or Windows Server 2016.
  • Some exposure to and experience with Active Directory Domain Services (AD DS) concepts and technologies in Windows Server 2012 or Windows Server 2016.
  • Experience and an understanding of core networking technologies such as IP addressing, name resolution, and Dynamic Host Configuration Protocol (DHCP).
  • Experience working with and an understanding of Microsoft Hyper-V and basic server virtualization concepts.
  • An awareness of basic security best practices.
  • Experience working hands-on with Windows client operating systems such as Windows 8, Windows 8.1 or Windows 10.
  • Basic experience with Windows PowerShell.

Course outline

Module 1: Windows Server Administration Overview

This module describes how to distinguish different Windows Server 2019 editions and techniques for deployment, servicing and activation. The module also introduces Windows Server Core and compares it with the Desktop Experience version. The module describes tools and concepts for adminstering Windows Server, such as Windows Admin Center, PowerShell, and delegation of privileges.

Lessons

  • Overview of Windows Server administration principles and tools
  • Introducing Windows Server 2019
  • Windows Server Core Overview

Lab : Deploying and configuring Windows Server

  • Deploying and configuring Server Core
  • Implementing and using remote server administration

After completing this module, students will be able to:

  • Describe Windows Server as well as techniques for deployment, servicing and activation.
  • Describe Windows Server Core, its specifics and ways to administer it.

Module 2: Identity Services in Windows Server

This module introduces identity services and describes Active Directory Domain Services (AD DS) in a Windows Server environment. The module describes how to deploy domain controllers in AD DS, as well as the Azure Active Directory (AD) and the benefits of integrating Azure AD with AD DS. The module also covers Group Policy basics and how to configure group policy objects (GPOs) in a domain environment. Finally, the modules describes the role of Active Directory certificate services and certificate usage.

Lessons

  • Overview of AD DS
  • Deploying Windows Server domain controllers
  • Overview of Azure AD
  • Implementing Group Policy
  • Overview of Active Directory Certificate Services

Lab : Implementing identity services and Group Policy

  • Deploying a new domain controller on Server Core
  • Configuring Group Policy
  • Deploying and using certificate services

After completing this module, students will be able to:

  • Describe AD DS in a Windows Server environment.
  • Deploy domain controllers in AD DS.
  • Describe Azure AD and benefits of integrating Azure AD with AD DS.
  • Explain Group Policy basics and configure GPOs in a domain environment
  • Describe the role of Active Directory certificate services and certificate usage

Module 3: Network Infrastructure services in Windows Server

This module describes how to implement core network infrastructure services in Windows Server. The modules covers how to deploy, configure and manage DNS and IPAM. The modules also describes how to use Remote Access Services.

Lessons

  • Deploying and managing DHCP
  • Deploying and managing DNS services
  • Deploying and managing IPAM

Lab : Implementing and configuring network infrastructure services in Windows Server

  • Deploying and configuring DHCP
  • Deploying and configuring DNS

After completing this module, students will be able to:

  • Describe, deploy and configure DHCP service.
  • Deploy, configure and manage DNS.
  • Describe, deploy and manage IPAM.

Module 4: File Servers and Storage management in Windows Server

This modules describes how to configure file servers and storage in Windows Server. The module covers file sharing and deployment of Storage Spaces technology. The module describes how to implement data deduplication, iSCSI based storage in Windows Server, and finally, how to deploy DFS.

Lessons

  • Volumes and file systems in Windows Server
  • Implementing sharing in Windows Server
  • Implementing Storage Spaces in Windows Server
  • Implementing Data Deduplication
  • Implementing iSCSI
  • Deploying Distributed File System

Lab : Implementing storage solutions in Windows Server

  • Implementing Data Deduplication
  • Configuring iSCSI storage
  • Configuring redundant storage spaces
  • Implementing Storage Spaces Direct

After completing this module, students will be able to:

  • Implement sharing in Windows Server
  • Deploy Storage Spaces technology
  • Implement the data deduplication feature
  • Implement iSCSI based storage
  • Deploy and manage Distributed File System (DFS)

Module 5: Hyper-V virtualization and containers in Windows Server

This modules describes how to implement and configure Hyper-V VMs and containers. The module covers key features of Hyper-V in Windows Server, describes VM settings, and how to configure VMs in Hyper-V. The module also covers security technologies used with virtualization, such as shielded VMs, Host Guardian Service, admin-trusted and TPM-trusted attestation, and KPS.

Lessons

  • Hyper-V in Windows Server
  • Configuring VMs
  • Securing virtualization in Windows Server
  • Containers in Windows Server
  • Overview of Kubernetes

Lab : Implementing and configuring virtualization in Windows Server

  • Creating and configuring VMs
  • Installing and configuring containers

After completing this module, students will be able to:

  • Describe the key features of Hyper-V in Windows Server.
  • Describe VM settings and deploy and configure VMs in Hyper-V.
  • Explain the use of security technologies for virtualization.
  • Describe and deploy containers in Windows Server.
  • Explain the use of Kubernetes on Windows.

Module 6: High Availablity in Windows Server

This module describes current high availability technologies in Windows Server. The module describes failover clustering and considerations for implementing it, and how to create and configure failover clustering. The module also explains stretch clusters and options for achieving high availability with Hyper-V VMs.

Lessons

  • Planning for failover clustering implementation
  • Creating and configuring failover cluster
  • Overview of stretch clusters
  • High availability and disaster recovery solutions with Hyper-V VMs

Lab : Implementing failover clustering

  • Configuring iSCSI storage
  • Configuring a failover cluster
  • Deploying and configuring a highly available file server
  • Validating the deployment of the highly available file server

After completing this module, students will be able to:

  • Describe failover clustering and the considerations for implementing it.
  • Create and configure failover clusters.
  • Describe stretch clusters.
  • Describe options to achieve high availability with Hyper-V VMs.

Module 7: Disaster recovery in Windows Server

This module describes disaster recovery technologies in Windows Server and how to implement them. The module covers how to configure and use Hyper-V Replica and describes Azure Site Recovery. The module also covers how to implement Windows Server backup and describes the Azure Backup service.

Lessons

  • Hyper-V Replica
  • Backup and restore infrastructure in Windows Server

Lab : Implementing Hyper-V Replica and Windows Server Backup

  • Implementing Hyper-V Replica
  • Implementing backup and restore with Windows Server Backup

After completing this module, students will be able to:

  • Describe and implement Hyper-V Replica.
  • Describe Azure Site Recovery.
  • Describe and implement Windows Server backup.
  • Describe the Azure Backup service.

Module 8: Windows Server security

This module describes Windows Server security features and how to implement them. The module covers credentials used in Windows Server and explains how to implement privileged access protection. In addition to describing methods and technologies for hardening Windows Server security, the module explains how to configure Just Enough Administration (JEA) and how to secure SMB traffic. Finally, the module covers Windows Update, its deployment and management options.

Lessons

  • Credentials and privileged access protection in Windows Server
  • Hardening Windows Server
  • Just Enough Administration in Windows Server
  • Securing and analyzing SMB traffic
  • Windows Server update management

Lab : Configuring sercurity in Windows Server

  • Configuring Windows Defender Credential Guard
  • Locating problematic accounts
  • Implementing LAPS

After completing this module, students will be able to:

  • Describe credentials used in Windows Server.
  • Explain how to implement privileged access protection.
  • Describe methods and technologies to harden security in Windows Server.
  • Describe and configure Just Enough Administration (JEA).
  • Secure SMB traffic in Windows Server.
  • Describe Windows Update and its deployment and management options.

Module 9: Remote Desktop Services in Windows Server

This module describes key Remote Desktop Protocol (RDP) and Virtual Desktop Infrastructure (VDI) features in Windows Server. The modules covers how to deploy session-based desktops and describes personal and poled virtual desktops.

Lessons

  • Remote Desktop Services Overview
  • Configuring a session-based desktop deployment
  • Overview of personal and pooled virtual desktops

Lab : Implementing RDS in Windows Server

  • Implementing RDS
  • Configuring RemoteApp collection settings
  • Configuring a virtual desktop template

After completing this module, students will be able to:

  • Describe Remote Desktop Services (RDS) in Windows Server.
  • Describe and deploy session-based desktops.
  • Describe personal and pooled virtual desktops.

Module 10: Remote access and web services in Windows Server

This module describes how to implement virtual private networks (VPNs), Network Policy Server (NPS), and Microsoft Internet Information Services (IIS). The module provides an overview of remote access services and describes Always On VPN functionality, as well as how to configure NPS and Web Server (IIS) in Windows Server.

Lessons

  • Overview of RAS in Windows Server
  • Implementing VPNs
  • Implementing NPS
  • Implementing Always On VPN
  • Implementing Web Server in Windows Server

Lab : Deploying network workloads

  • Implementing Web Application Proxy
  • Implementing VPN in Windows Server
  • Deploying and Configuring Web Server

After completing this module, students will be able to:

  • Describe VPN options in Windows Server.
  • Describe Always On VPN functionality.
  • Describe and configure NPS.
  • Describe and configure Web Server (IIS).

Module 11: Monitoring, performance, and troubleshooting

This module describes how to implement service and performance monitoring, and apply troubleshooting in Windows Server. The module highlights monitoring tools and describes how to monitor performance, including event logging and how to perform event logging monitoring for troubleshooting purposes.

Lessons

  • Overview of Windows Server monitoring tools
  • Using Performance Monitor
  • Monitoring event logs for troubleshooting

Lab : Monitoring and troubleshooting Windows Server

  • Establishing a performance baseline
  • Identifying the source of a performance problem
  • Viewing and configuring centralized event logs
  • Identifying the source of a performance problem
  • Describe monitoring tools in Windows Server.
  • Describe performance monitoring and use it in Windows Server.
  • Describe event logging and perform event logging monitoring for troubleshooting purposes.

Module 12: Upgrade and migration in Windows Server

This module describes how to perform upgrades and migrations for AD DS, Storage, and Windows Server. The module covers tools to use for AD DS migration. The module also covers the Storage Migration Service, and finally, Windows Server migration tools and usage scenarios.

Lessons

  • AD DS migration
  • Storage Migration Service
  • Windows Server migration tools

Lab : Migrating Server workloads

  • Selecting a process to migrate server workloads
  • Planning how to migrate files by using Storage Migration Service

After completing this module, students will be able to:

  • Describe tools to use for AD DS migration.
  • Describe the Storage Migration Service.
  • Describe Windows Server migration tools and their usage scenarios.

Main › Microsoft Azure for AWS Experts (Amazon Web Services) (40390)

Microsoft Azure for AWS Experts (Amazon Web Services) (40390)

Microsoft Azure for AWS Experts (Amazon Web Services) (40390)

COURSE OVERVIEW

This 3-day instructor-led course provides an in-depth discussion and practical hands-on training of Microsoft Azure Infrastructure Services (IaaS) including Azure Virtual Machines, Storage, Virtual Networking, and deployment options. In addition to practical, hands-on training, the student will participate in several architecture design sessions to help them prepare for real world scenarios. This training is specifically designed to relate technologies and scenarios used in AWS to those used in Microsoft Azure.

AUDIENCE

IT Professionals, Developers, and Enterprise Architects with cloud computing experience using Amazon Web Services

COURSE OUTLINE

Module 1: Introduction to Azure The student will learn core knowledge of Microsoft Azure, including how the Global Foundation Services are used and at a high level view of the architecture behind the scenes. Additionally, students will learn the basics of subscription management and managing access to subscriptions.

Introduction to Azure
Accessing azure
Azure availability
Mapping Azure Terminology to Amazon Web Services
Subscription planning
Pricing and Licensing Virtual Machines
After completing this module, you will be able to:

Understand the core knowledge of Microsoft Azure
Understand the basics of subscription management and how to manage access to subscriptions.

Module 2: Azure Virtual Machines The student will learn a solid foundation on Microsoft Azure Infrastructure as a Service (IaaS) and specifically focus on virtual machines and virtual networks and their underlying architecture and capabilities. Topics such as monitoring, automation and configuration management will be covered. The next generation of Azure IaaS (Azure Resource Manager) will also be discussed with an introduction to template authoring and automation for automated deployments of infrastructure.

Virtual machines overview
Virtual machine storage
Virtual machine connectivity
Virtual Machine Connectivity and Availability
Azure Dev / Test Labs
Lab: Creating a Microsoft Azure Virtual MachineLab: Attaching additional storage using the PortalLab: Managing Azure Storage

After completing this module, you will be able to:

Understand Microsoft Azure Infrastructure as a Service (IaaS)
Understand virtual machines and virtual networks and their underlying architecture and capabilities

Module 3: Azure Networking The student will learn about core virtual machine networking capabilities of virtual machines. Topics will include architecture concepts for “Classic” mode such as cloud services and affinity groups as well as new Azure Resource Manager architecture concepts. IP address management for both architectures are discussed as well as core networking topics such as: enabling IP traffic by port, load balancing, access control lists, network security groups, and user defined routing with multiple NICs. Hybrid connectivity options such as site-to-site, point-to-site, and ExpressRoute will also be explored.

The big (network) picture
Core networking
Virtual networks
Network security groups
Azure load balancer
Hybrid Cloud Networking
Application gateway
Traffic Manager and Azure DNS
Lab: Setting up the Lab EnvironmentLab: Configuring User Defiined RoutesLab: Configuring Virtual Network to Virtual NetworkLab: Deploying a Geo-Redundant Solution with Traffic Manager

After completing this module, you will be able to:

Understand core virtual machine networking capabilities of virtual machines.

Module 4: Microsoft Azure for AWS Experts The student will learn about how Azure Resource Manager can be used to deploy, manage, and control access to resources within Azure. Topics such as template authoring and deployment, role based access control (RBAC), and tagging will be discussed.

Azure Resource Manager
Authoring and Deploying Templates
Controlling access
Command Line Tools
Lab: Automating Workloads with a TemplateLab: Using the Azure Command Line Tools

After completing this module, you will be able to:

Understand how Azure Resource Manager can be used to deploy, manage, and control access to Azure resources.

Module 5: Backup and Disaster Recovery The student will learn key technologies such as Azure Storage, StorSimple, and Azure Site Recovery, including Protection Plans, and Backup for data center level high availability, migration, and disaster recovery. Students will participate in an architecture session to design a solution for a real-world scenario.

Backup
StorSimple
Disaster recovery
Lab: Protecting a Virtual Machine with Azure Backup

After completing this module, you will be able to:

Understand Azure Storage, StorSimple, and Azure Site Recovery technologies.

Module 6: Introduction to Azure AD The student will learn the basic capabilities of Azure AD and how it can be used to extend on-premises identities to Azure. Other features such as multi-factor authentication will be explored. Lessons

Microsoft Azure Active Directory Introduction
Application Access using Microsoft Azure AD
Azure AD Application Proxy
Multi-Factor Authentication
Company branding
After completing this module, you will be able to:

Understand the basic capabilities of Azure AD.
Understand multi-factor authentication.

Module 7: Architecture Session The student will get hands-on practice analyzing a customer’s need, and then designing, preparing, and presenting a solution.

Lift andShift Attendee Guide
Backup and Disaster Recovery
After completing this module, you will be able to:

Analyze, design, prepare, and present solutions for a customer.
Official source https://www.microsoft.com/en-us/learning/course.aspx?cid=40390a

The current version of the course for today is 40390A (available from April 1, 2016)

Main › ADMINISTRATION AND TROUBLESHOOTING IN THE OFFICE 365 ENVIRONMENT (10977)

ADMINISTRATION AND TROUBLESHOOTING IN THE OFFICE 365 ENVIRONMENT (10977)

ADMINISTRATION AND TROUBLESHOOTING IN THE OFFICE 365 ENVIRONMENT (10977)

About this course
This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. It also covers security and compliance features of Office 365.
Audience profile

This course is intended for both novice and experienced programmers who have a minimum of three months programming experience and have basic Windows navigation skills.

This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields—typically in the areas of system administration, network administration, and messaging.

At course completion

After completing this course, students will be able to:

Describe Office 365 services.

Administer Office 365 by using graphical user interface (GUI) and Windows PowerShell.

Administer and troubleshoot directory synchronization and directory objects.

Administer and troubleshoot Skype for Business.

Administer and troubleshoot SharePoint Online.

Administer and troubleshoot Office 365 ProPlus.

Administer and troubleshoot compliance and security in Office 365.

COURSE OUTLINE

Module 1: Office 365 services overviewThis module describes Office 365 services, licensing, tenant, and clients.

Lessons

  • Overview of Office 365 services
  • Office 365 licensing overview
  • Office 365 tenant configuration
  • Office 365 clients

Lab : Office 365 services overview

  • Setting up Office 365 lab environment
  • Office 365 Domain Name System (DNS) management
  • Office 365 service configuration

Module 2: Office 365 administration, tools, and techniquesThis module describes the tools used for Office 365 administration.

Lessons

  • Managing Office 365 with administrative portals
  • Managing Office 365 with Windows PowerShell
  • Managing administrative access in Office 365
  • Troubleshooting administration in Office 365

Lab : Administering Office 365

  • Using administrative portals
  • Administering Office 365 with Windows PowerShell
  • Configuring delegated administrators
  • Troubleshooting administrative access in Office 365

After completing this module, students will be able to:

  • Manage Office 365 with administrative portals.
  • Manage Office 365 with Windows PowerShell.
  • Manage administrative access in Office 365.
  • Troubleshoot administration in Office 365.

Module 3: Administering and troubleshooting directory synchronization and directory objectsThis module describes how to administer and troubleshoot directory synchronization with Azure AD Connect, and how to administer user and group objects in Office 365.

Lessons

  • Directory synchronization and federation overview
  • Azure AD Connect management
  • Managing users and groups objects in Office 365
  • Troubleshooting objects and directory synchronization in Office 365

Lab : Administering directory synchronization, users, and groups in Office 365

  • Configuring Azure AD Connect
  • Managing Office 365 users and groups by using the Office 365 admin center
  • Managing Office 365 password policies
  • Troubleshooting users and directory synchronization

After completing this module, students will be able to:

  • Describe directory synchronization and federation overview.
  • Explain Azure AD Connect management.
  • Manage users and group objects in Office 365.
  • Troubleshoot objects and directory synchronization in Office 365.

Module 4: Administering and troubleshooting Microsoft Exchange OnlineThis module describes how to administer and troubleshoot Exchange Online service in Office 365.

Lessons

  • Overview of Exchange Online management
  • Administering Exchange Online recipients
  • Administering client access policies in Exchange Online
  • Troubleshooting Exchange Online

Lab : Administering and troubleshooting Exchange Online

  • Configuring and administering Exchange Online recipients
  • Configuring delegated administration
  • Configuring client access policies
  • Troubleshoot Exchange Online

After completing this module, students will be able to:

  • Describe Exchange Online management.
  • Administer Exchange Online recipients.
  • Administer client access policies in Exchange Online.
  • Troubleshoot Exchange Online.

Module 5: Administering and troubleshooting Skype for BusinessThis module describes how to administer and troubleshoot Skype for Business service in Office 365.

Lessons

  • Skype for Business management overview
  • Administering users and connectivity in Skype for Business
  • Troubleshooting Skype for Business

Lab : Administering Skype for Business Online

  • Configuring Skype for Business Online organization settings
  • Configuring Skype for Business Online user settings
  • Troubleshooting Skype for Business Online

After completing this module, students will be able to:

  • Describe Skype for Business management.
  • Administer users and connectivity in Skype for Business Office 365 tenant
  • configuration.
  • Troubleshoot Skye for Business.

Module 6: Administering and troubleshooting SharePoint OnlineThis module describes how to administer and troubleshoot SharePoint Online service in Office 365.Lessons

  • SharePoint Online management overview
  • Administering SharePoint Online site collections
  • Administering external users in SharePoint Online
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online

Lab : Configuring and administering SharePoint Online

  • Configuring SharePoint Online settings
  • Creating and configuring a SharePoint site collection
  • Configuring and verifying external user sharing
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online

After completing this module, students will be able to:

  • Describe SharePoint Online management.
  •  Administer SharePoint Online site collections.
  • Administer external users in SharePoint Online.
  • Plan and configure OneDrive for Business.
  • Troubleshoot SharePoint Online.

Module 7: Planning and deploying Office 365 ProPlusThis module describes how to plan and implement the deployment of Office 365 ProPlus.

Lessons

  • Overview of Office 365 ProPlus
  • Managing user-driven Office 365 ProPlus deployments
  • Troubleshooting Office 365 ProPlus deployments

Lab : Managing Office 365 ProPlus installations

  • Preparing Office 365 ProPlus installations
  • Managing user-driven Office 365 ProPlus installations
  • Managing centralized Office 365 ProPlus installations
  • Troubleshooting Office 365 ProPlus deployments

After completing this module, students will be able to:

  • Describe Office 365 ProPlus.
  • Manage user-driven Office 365 ProPlus deployments.
  • Troubleshoot Office 365 ProPlus deployments.

Module 8: Administering and troubleshooting compliance and security in Office 365This module describes how to administer and troubleshoot compliance and security features in Office 365.

Lessons

  • Overview of compliance features in Office 365
  • Administering Azure Rights Management in Office 365
  • Administering compliance features in Office 365
  • Configuring and administering email security in Office 365
  • Troubleshooting Office 365 compliance and protection

Lab : Configuring and troubleshooting compliance and security

  • Configuring Rights Management in Office 365
  • Configuring compliance features
  • Configuring email protection
  • Troubleshooting security and compliance

After completing this module, students will be able to:

  • Describe compliance features in Office 365.
  • Administer Azure Rights Management in Office 365.
  • Administer compliance features in Office 365.
  • Configure and administer email security in Office 365.
  • Troubleshoot Office 365 compliance and protection.