This course is designed for system administrators or prospective system administrators who have one year of experience working with Windows Server or other server platforms and who want to develop their evaluation, selection, and implementation skills for cloud services, including Software as a Service (SaaS) solutions, Platform as a Service (PaaS) solutions, and Infrastructure as a Service (IaaS) solutions that target businesses of all sizes.
To ensure your success in this course, you should have experience with basic client and server deployment, configuration, and use. This includes configuring network connectivity, configuring server and client communications, installing Windows or Linux servers, using administrative tools, configuring system properties, and configuring networking settings. You can obtain this level of skills and knowledge by taking the following Logical Operations course:
CompTIA® Network +® (Exam N10-006)
In addition, experience in the administration of specific operating system technologies may be helpful, including any or all of the following Logical Operations courses:
CompTIA® Linux+™ Powered by LPI (Exams LX0-103 and LX0-104)
Microsoft® Windows Server® 2012 R2: Installation and Configuration (Exam 70-410)
Microsoft® Windows Server® 2012 R2: Administration (Exam 70-411)
In this course, you will manage the core set of cloud technologies needed to function as a Certified Cloud Master. You will:
- Identify the benefits of cloud computing.
- Select end-user cloud technologies.
- Support the business case for cloud computing.
- Apply cloud computing models.
- Integrate cloud services.
- Select and implement free SaaS solutions.
- Select and implement paid SaaS solutions.
- Select SaaS solutions for medium to enterprise businesses.
- Integrate SaaS solutions.
- Select PaaS solutions.
- Select IaaS solutions.
LESSON 1: IDENTIFYING BUSINESS BENEFITS OF CLOUD COMPUTING
TOPIC A: CLOUD COMPUTING MODELS FOR BUSINESS NEEDS
Describe the core concepts of cloud computing
Identify the terminology used in cloud computing.
Identify core concepts used in cloud computing.
On Demand Self Service
Describe on demand self service.
Describe resource pooling.
Identify what rapid elasticity is.
Describe measured services.
Broad Network Access
Identify broad network access.
Evolution of Business Models Similar to Cloud Computing
Describe business models that have evolved in ways that are similar to cloud computing.
Guidelines for Applying Cloud Computing Models to Business Needs
Applying Cloud Computing Models to Business Needs
TOPIC B: ANALYZE BUSINESS TRENDS IN CLOUD COMPUTING
Analyze the business trends in cloud computing.
Technologies that Support Cloud Computing
Describe technologies that support cloud computing.
Identify virtualization technologies.
Describe the grid computing technologies.
Describe the self-service technologies.
Describe policy based scaling.
Pay Per Use
Describe paying per use.
IT Expense Off-Loading
Identify off-loading IT expenses.
Guidelines for Analyzing Trends the Make Cloud Computing Desirable
Analyzing Trends that Make Cloud Computing Desirable
TOPIC C: EVALUATE CLOUD SERVICE MODELS
Evaluate common cloud service models for business needs.
Key Services Models
Identify what the key service modules are.
Software as a Service (SaaS)
Describe software as a service.
Platform as a Service (PaaS)
Describe platform as a service.
Infrastructure as a Service (IaaS)
Describe infrastructure as a service.
Cloud Service Providers
Identify well known cloud service providers.
Guidelines for Evaluating the Type of Cloud Service Model Required
Evaluating the Type of Cloud Service Model Required
TOPIC D: EVALUATE CLOUD IMPLEMENTATIONS
Evaluate available cloud implementations to meet business needs
Overview of Cloud Implementations
Describe the different cloud implementations.
Identify the public cloud implementation.
Public Cloud Examples
Describe examples of the public cloud implementation.
Management in Public Cloud Scenarios
Identify management options in public cloud implementations.
Identify the private cloud implementation.
Private Cloud Examples
Describe examples of the private cloud implementation.
Identify the hybrid cloud implementation.
Hybrid Cloud Examples
Describe examples of the hybrid cloud implementation.
Guidelines for Evaluating Cloud Implementation Options to Meet Business Requirements
Evaluating Cloud Implementation Options to Meet Business Requirements
TOPIC E: IDENTIFY EMERGING TRENDS IN CLOUD
Identify the emerging trends in cloud that affect business requirements.
Evolution in Cloud Computing Needs and Markets
Describe the evolution in cloud computing needs and markets.
Identify the big data trend.
Big Data Analysis and Analytics
Identify the big data analysis and analytics trends.
Graphics as a Service
Describe the graphics as a service trend.
Identify the mobile trend.
Bring Your Own Device (BYOD)
Describe the BYOD trend.
Guidelines for Evaluating Emerging Cloud Computing Trends
Evaluating Emerging Cloud Computing Trends
LESSON 2: SELECTING END-USER CLOUD TECHNOLOGIES
TOPIC A: SELECT NATIVE APPLICATIONS
Select native applications for use as end user cloud technology.
Applications or Apps
Describe what applications are and how they fit in the cloud.
Application Options Available to End-Users
Identify the application options available to end-users.
Describe native apps and their characteristics.
Cloud Connection to Native Apps
Identify the cloud connection to native apps.
Common Native App Examples
Describe examples of native apps.
Guidelines for Selecting Native Applications for Cloud Solutions
Selecting Native Applications for Cloud Solutions
TOPIC B: SELECT WEB APPLICATIONS
Select web applications for use as end-user cloud technology.
Describe what web applications are and how they fit in the cloud.
Client Side and Server Side Processing
Compare client side and server side processing.
Common Web App Components
Describe the common web app components.
Cloud Connection to Web Apps
Identify the cloud connection to native apps.
Web App Examples
Describe examples of web apps.
Native Apps and Web Apps Comparison
Compare native apps and web apps.
Guidelines for Selecting Web Applications for Cloud Solutions
Selecting Web Applications for Cloud Solutions
LESSON 3: SUPPORTING THE BUSINESS CASE FOR CLOUD COMPUTING
TOPIC A: BUSINESS BENEFITS AND CONCERNS
Balance the business benefits and concerns when selecting cloud computing services.
Cloud Service Models
Describe the different cloud service models.
Describe the fast deployments of all models.
Describe outsourced management.
Identify how cloud computing can reduce costs.
Identify the elasticity of cloud computing.
Business User Concerns
Describe the potential concerns of business users.
Describe the issues related to Vendor lock-in in cloud adoption scenarios
Guidelines for Selecting Cloud Services
Balancing Cloud Benefits and Concerns When Selecting Cloud Services
TOPIC B: PROVIDER BENEFITS AND CHALLENGES
Identify the provider benefits and challenges of cloud computing.
Economies of Scale
Describe economics of scale and how it helps lower costs.
Fast Customer Acquisition and Short Sales Cycle
Describe how the cloud computing sales cycle is different from traditional software.
Optimization Across Customers
Identify how providers optimize service for customers.
Cloud Benefits for Big Data Scenarios
Describe the cloud benefits for big data scenarios.
Challenges for Cloud Providers
Identify the challenges that cloud providers face.
Evaluating how Cloud Providers Address Challenges
TOPIC C: EVALUATE CLOUD DEPLOYMENT OPTIONS
Evaluate cloud deployment options.
Identify the different cloud utilization options.
Describe load and peak load.
Provisioning Requirements for Applications
Describe the provisioning requirements for applications.
Risks Associated with Over- or Under Provisioning
Identify the risks with over and under provisioning.
Cloud and On-premises Cost Comparison
Describe the difference in cost between cloud and on premises.
Economy of Scale
Define the economy of scale.
Cloud Provider Advantages
Identify the advantages of cloud providers.
Cost Comparison due to Economy of Scale in the Cloud
Identify the static versus variable costs.
Cloud Cost Associativity
Describe cloud cost associativity.
Advantages for Customers
Describe the advantages for customers.
Guidelines for Evaluating Applications for Deployment to the Cloud
Evaluating Cloud Deployment Options
LESSON 4: APPLYING CLOUD COMPUTING MODELS
TOPIC A: APPLYING CLOUD MODELS AT THE PROVIDER
Evaluate cloud services available in different cloud models.
Describe service types used.
Multitenancy in Public Cloud Scenarios
Describe multitenancy in public cloud scenarios.
Multitenancy in Private Cloud Scenarios
Describe multitenancy in private cloud scenarios.
Identify the different access interfaces.
Guidelines for Evaluating Public and Private Cloud Options
Evaluating Public and Private Cloud Options
TOPIC B: IMPLEMENT CLOUD MODELS AT THE CUSTOMER
Implement cloud service model at the customer.
Identify who might use each type of service.
Remote Access to Cloud Services
Describe remote access to cloud services.
Application and Data Access
Describe access to applications and data.
Describe application updates.
Identify infrastructure management for cloud.
Cloud Model Application
Describe cloud model application.
Cloud Model Application Scenarios
Describe cloud model application scenarios.
Guidelines for Implementing Cloud Models
Implementing Cloud Models
TOPIC C: ADDRESS CHALLENGES IN CLOUD IMPLEMENTATIONS
Address challenges in cloud implementations.
Common Challenges in Cloud Implementations
Describe the common challenges in cloud model implementations.
Identify security items for cloud model implementations.
Security Response: Security Property Control
Describe the security property control.
Security Response: Provider Compliance
Describe provider compliance.
Security Response: Cryptography
Identify the challenges of availability.
Identify data transfer challenges.
Lock-in Issues and Responses
Describe the lock-in issues and responses.
Guidelines for Addressing Challenges for Cloud Implementations
Addressing Challenges for Cloud Implementations
LESSON 5: INTEGRATING CLOUD SERVICES
TOPIC A: PLAN DOMAIN NAME INTEGRATION WITH CLOUD SERVICES
Plan to integrate domain names with cloud services for seamless access and connectivity.
Overview of Cloud Services Integration
Describe the process of integrating cloud services.
Online Access Fundamentals
Identify the key components to being available online.
Domain Name and Domain Name Service (DNS) Fundamentals
Describe how domain name sand DNS name resolution works.
DNS Records that Provide Access to Common Services
Describe DNS records that provide access to services.
Other Elements Required for Online Access
Identify other elements required for online access.
Guidelines for Planning Domain Integration with Cloud Services
Planning Domain Integration with Cloud Services
TOPIC B: IMPLEMENT CLOUD SERVICE ACCESS
Implement cloud service access in your domain.
Name Resolution for Online Access to Cloud Services
Describe the process of name resolution for cloud services.
Name Resolution for Online Access to Hybrid Services
Describe the process of name resolution for hybrid services.
Internal Access to Cloud Services
Describe internal access to cloud services.
External Access to Cloud Services
Describe external access to cloud services.
Domain Name Considerations when Integrating Cloud Services
Identify domain name considerations when integrating cloud services.
DNS Considerations when Integrating Cloud Services
Identify DNS considerations when integrating cloud services.
Guidelines for Implementing Cloud Service Access in Your Domain
Implementing Cloud Service Access in Your Domain
LESSON 6: SELECTING AND IMPLEMENTING FREE SOFTWARE AS A SERVICE (SAAS) SOLUTIONS
TOPIC A: SELECT SAAS FOR PERSONAL USE
Select SaaS for personal use.
Personal and Corporate SaaS Use
List the different items that brands and individuals need
Identify the different SaaS models.
Mobile Device Effect on Cloud Services
Describe how mobile devices have affected cloud services.
SaaS Productivity and Collaboration Software
Identify the different types of software used for productivity and collaboration.
Identify the requirements for SaaS.
Benefits of Cloud Identity
Describe the benefits of cloud identity.
Cloud Application State Preservation
Define cloud application state preservation.
Cloud Application Processing
Describe cloud application processing.
Guidelines for Selecting Free SaaS Solutions
Selecting Free SaaS Solutions
TOPIC B: IMPLEMENT A FREE SAAS SOLUTION
Implement a free SaaS solution.
Considerations for Selecting a SaaS Provider
Consider how to select a SaaS provider.
Define google docs as an example of SaaS.
Google Docs Limitations
Describe the limitations of google docs.
Guidelines for Selecting SaaS Products and Vendors
Selecting Productivity Software
Identification of Implementation Requirements
Identify the implementation requirements of google docs.
Cloud ID Requirement: Google Account
Describe the google account cloud id requirement.
Guidelines for Implementing Free SaaS Solutions
Implementing and Collaborating with Google Docs
LESSON 7: SELECTING AND IMPLEMENTING A PAID SAAS SOLUTION
TOPIC A: IDENTIFY CORPORATE SAAS REQUIREMENTS
Identify corporate requirements for SaaS solutions.
Corporate SaaS Needs
Identify the corporate needs for SaaS.
SaaS User Types in a Corporate Deployment
Identify the SaaS user types in corporate deployment.
Describe domain mapping.
Describe integrating authentication.
Policies and Control
Identify the policies and control.
Mobile and Client Sync
Describe syncing for mobile devices and clients.
Guidelines for Identifying Corporate SaaS Requirements
Identifying Requirements for Corporate SaaS Solutions
TOPIC B: SELECT A PAID SAAS SOLUTION
Select a paid SaaS solution.
Overview of Paid SaaS Solutions
Describe when and why you would select a paid SaaS solution.
Describe the Office 365 service.
Identify the different application types.
Describe mobile access for paid SaaS solutions.
End User Applications
Describe different end user applications.
Office Professional Plus
Describe Office Professional plus.
Identify different back end applications.
Describe Exchange Online.
Describe SharePoint Online.
Describe Lync Online.
Guidelines for Selecting Paid SaaS Solutions
Selecting a Paid SaaS Solution
TOPIC C: IMPLEMENT A PAID SAAS SOLUTION
Implement a paid SaaS solution.
Plan Implementation for Paid SaaS Solutions
Describe the process of implementing a paid SaaS solution.
Key Preparation Tasks
Identify the tasks to prepare for implementing a SaaS solution.
Describe the different implementation roles.
Identify the different implementation phases.
Guidelines for Implementing Paid SaaS Solutions
Planning, Implementing, and Testing a Paid SaaS Solution
LESSON 8: SELECTING SAAS SOLUTIONS FOR SMALL BUSINESSES
TOPIC A: SELECT SAAS ACCOUNTING SOLUTIONS
Select SaaS accounting solutions.
Define accounting software.
Traditional and Cloud Accounting Solutions
Compare traditional versus cloud accounting solutions.
Traditional Back-End Services Coupled with Accounting Software
Describe traditional back-end services coupled with accounting software.
Benefits of Accounting SaaS
Identify the benefits of accounting SaaS.
Key Evaluation Criteria for Accounting Solutions
Identify the key evaluation criteria for accounting solutions.
Accounting SaaS Providers
Identify different account SaaS providers.
FreshBooks SaaS Accounting Solution
Describe the FreshBooks SaaS accounting solution.
Guidelines for Selecting SaaS Accounting Solutions
Registering for FreshBooks
TOPIC B: SELECT SAAS STORAGE SOLUTIONS
Select SaaS storage solutions.
Traditional Storage Solutions for Businesses
Describe traditional storage solutions for businesses.
Identify different storage issues.
Online Storage Solutions
Identify different online storage solutions.
Benefits for Online Storage Solutions
Identify the benefits of online storage solutions.
Version Control for Files and Projects
Describe version control for files and projects.
Traditional Version Control Solutions
Identify traditional version control solutions.
Benefits of Version Control SaaS
Describe the benefits of version control SaaS.
GitHub SaaS Solution
Define the GitHub SaaS solution.
Key Criteria for Selecting Storage Solutions
Identify the key evaluation criteria for storage solutions.
Guidelines for Selecting SaaS Storage Solutions
Selecting SaaS Storage Solutions
TOPIC C: SELECT SAAS PROJECT MANAGEMENT SOLUTIONS
Select SaaS project management solutions.
Traditional Project Management Software
Describe different traditional project management software.
Benefits for SaaS Project Management Solutions
Identify the benefits of SaaS project management solutions.
Project Management SaaS Vendors
Identify different project management SaaS versions.
Key Criteria for Selecting Project Management SaaS Solutions
Identify the key criteria for evaluating project management solutions.
Guidelines for Selecting SaaS Project Management Solutions
Selecting SaaS Project Management Solutions
TOPIC D: SELECT OTHER SMALL BUSINESS SAAS SOLUTIONS
Select other small business SaaS solutions.
Identify different productivity SaaS solutions.
Document Signing and Verification Solutions
Identify different document signing and verification SaaS solutions.
Small Business Management Solutions
Identify different small business management SaaS solutions.
Guidelines for Selecting SaaS Solutions for Small Business
Selecting Video Encoding Software
LESSON 9: SELECTING SAAS SOLUTIONS FOR MEDIUM-SIZED TO ENTERPRISE BUSINESSES
TOPIC A: SELECT SAAS CRM SOLUTIONS
Select CRM SaaS solutions.
Identify the different CRM solutions.
Cloud Benefits for CRM Solutions
Describe the cloud benefits for CRM solutions.
Cloud CRM Providers
Identify the cloud CRM providers.
Salesforce Suite of SaaS Solutions
Describe the Salesforce suite of SaaS solutions.
Key Criteria for Selecting CRM SaaS Solutions
Identify the key criteria for selecting CRM SaaS solutions for medium and enterprise businesses.
Guidelines for Selecting SaaS CRM Solutions
Selecting a SaaS CRM Solution
TOPIC B: SELECT SAAS MARKETING SOLUTIONS
Select SaaS marketing solutions.
Overview of Marketing Solutions
Describe different marketing SaaS solutions.
Social Media Management Tools
Identify social media management tools.
Social Media Management SaaS Providers
Identify social media management SaaS providers.
Describe SaaS analytics tools.
SaaS Analytics Tools Providers
Identify SaaS analytics tools providers.
Marketing Automation SaaS Software
Describe marketing automation SaaS software.
Marketing Automation SaaS Providers
Identify marketing automation SaaS providers.
Key Criteria for Selecting SaaS Marketing Solutions
Identify the key criteria for selecting SaaS marketing solutions for medium and enterprise businesses.
Guidelines for Selecting SaaS Marketing Solutions
Selecting SaaS Marketing Solutions
TOPIC C: SELECT SAAS ENTERPRISE RESOURCE PLANNING SOLUTIONS
Select SaaS Enterprise resource planning solutions.
Enterprise Resource Planning (ERP) Software
Define enterprise resource planning software.
Traditional ERP Solutions
Identify traditional ERP solutions.
Cloud Benefits for ERP Solutions
Describe the cloud benefits of ERP solutions.
Cloud ERP SaaS Vendors
Identify the cloud ERP SaaS vendors.
Define NetSuite ERP.
Key Criteria for Selecting SaaS ERP Solutions
Identify the key criteria for selecting SaaS ERP solutions for medium and enterprise businesses.
Guidelines for Selecting SaaS ERP Solutions
Selecting SaaS ERP Solutions
LESSON 10: INTEGRATING SAAS SOLUTIONS
TOPIC A: DETERMINE BUSINESS NEEDS FOR SAAS INTEGRATION
Determine the business needs for SaaS integration.
Traditional Integration Model
Describe the traditional integration model.
Integration in SaaS Model
Describe integration in the SaaS model.
Define software integration.
Define data integration.
Authentication and User Update Integration
Describe authentication and user update integration.
Automated and Manual Integration
Identify the difference between automated and manual integration.
Guidelines for Determining Integration Needs for SaaS Software
Determining Integration Needs for SaaS Software
TOPIC B: INTEGRATE SAAS SOLUTIONS
Integrate SaaS software solutions.
Common SaaS Integration Points
Identify the common SaaS integration points.
Identify different storage options.
Identify different data access options.
Describe additional needs for SaaS integration.
Additional Potential Infrastructure Requirements
List additional infrastructure requirements.
Guidelines for Integrating SaaS Solutions
Integrating SaaS Solutions
LESSON 11: SELECTING PLATFORM AS A SERVICE (PAAS) SOLUTIONS
TOPIC A: CLASSIFY PAAS SOLUTION BENEFITS
Classify the benefits of SaaS solutions for businesses in different application deployment scenarios.
PaaS and SaaS
Compare PaaS to SaaS.
Types of PaaS
Identify different types of PaaS.
Benefits of PaaS for Application Deployment
Describe the benefits of PaaS for application deployment.
PaaS Usage Scenarios
List different PaaS usage scenarios.
Guidelines for Classifying the Benefits of PaaS Solutions
Classifying the Benefits of a PaaS Solutions
TOPIC B: SELECT PAAS SOLUTIONS FOR SMALL BUSINESS
Select PaaS solutions for small business.
Common PaaS Solutions for Small Businesses
Identify common PaaS solution for small businesses.
Developer Technology Requirements for PaaS Solutions
Identify the developer technology requirements for PaaS Solutions.
Administration Requirements for Small Business PaaS Solutions
Identify the administration requirements for small business PaaS Solutions.
Support Requirements for Small Business PaaS Solutions
Identify the support requirements for small business PaaS Solutions.
Common PaaS Solution Providers for Small Business
Describe the common PaaS providers for small business.
WordPress as a PaaS Solution
Define WordPress as a PaaS solution.
Key Criteria for Evaluating PaaS Solutions for Small Business
Identify the key criteria for evaluating PaaS solutions for small businesses.
Guidelines for Selecting PaaS Solutions for Small Business
Selecting PaaS Solutions for Small Business
Setting up WordPress
TOPIC C: SELECT PAAS SOLUTIONS FOR MEDIUM AND ENTERPRISE BUSINESSES
Selecting a PaaS solution for medium and enterprise businesses.
Common PaaS Solutions for Medium and Enterprise Businesses
Identify common PaaS solutions for medium and enterprise businesses.
Administration Requirements for Medium and Enterprise PaaS Solutions
Identify the administration requirements for medium and enterprise PaaS solutions.
Support Requirements for Medium and Enterprise PaaS Solutions
Identify the support requirements for medium and enterprise PaaS solutions.
Common PaaS Solution Providers for Medium and Enterprise Businesses
Identify the PaaS solution providers for medium and enterprise businesses.
Drupal as a Technology
Drupal Gardens as a PaaS Solution
Describe drupal gardens as a PaaS solution.
Key Criteria for Evaluating PaaS Solutions for Medium and Enterprise Businesses
Identify the key criteria for evaluating PaaS solutions for medium and enterprise businesses.
Guidelines for Selecting PaaS Solutions for Medium and Enterprise Businesses
Evaluating PaaS Solutions for Medium and Enterprise Businesses
Setting up Drupal Gardens
LESSON 12: SELECTING INFRASTRUCTURE AS A SERVICE (IAAS) SOLUTIONS
TOPIC A: COMPARE IAAS TO TRADITIONAL INFRASTRUCTURE SOLUTIONS
Classify IaaS benefits for business infrastructure needs.
IaaS, PaaS, and SaaS Comparison
Compare IaaS to PaaS and SaaS.
Benefits of IaaS for Businesses
Describe the benefits of IaaS for businesses.
IaaS Usage Scenarios
Identify IaaS usage scenarios.
IaaS as Providing Ultimate Flexibility for Business
Describe how IaaS provides flexibility for businesses.
Guidelines for Comparing IaaS to Traditional Infrastructure Solutions
Comparing IaaS to Traditional Infrastructure Solutions
TOPIC B: COMPARE IAAS PROVIDERS
Evaluate features and components of major IaaS providers.
Computer and Network Infrastructure Components
Describe common computer and network infrastructure components available from IaaS providers.
Describe common database components available from IaaS providers.
Storage and Content Delivery
Describe common storage and content delivery components available from IaaS providers.
Analytics and Measurement Options
Describe analytics and measurement options.
Amazon Web Services
Describe common IaaS service features offered in AWS.
Describe common IaaS service features offered in Rackspace Cloud.
Describe common IaaS service features offered in Microsoft Azure.
Other Cloud Providers
Identify other well-known cloud providers.
Building Blocks Map
Describe the building blocks that make up an IaaS solution.
Example Deployment: OpenStack Red Hat
Describe what a deployment using OpenStack Red Hat looks like.
Example Architecture: AWS
Describe an example architecture of Amazon Web Services
Guidelines for Comparing IaaS Providers
Comparing IaaS Providers to Meet Business Needs
TOPIC C: SELECT AN IAAS SOLUTION
Select an IaaS solution.
Business Needs that Warrant IaaS
Identify business needs that would warrant using IaaS to address them.
Provider Administration in IaaS Scenarios
Describe provider administration in IaaS scenarios.
Administrative Requirements for IaaS Solutions
Describe the administrative requirements for IaaS solutions.
Identify different IaaS providers.
RightScale as an IaaS Solution
Describe using RightScale as an IaaS solution.
Key Criteria for Evaluating IaaS Solutions
Identify the key criteria for evaluating IaaS solutions.
Guidelines for Selecting IaaS Solutions
Selecting IaaS Solutions
For whom it is intended:
- System administrator
To pre-register for courses or clarify information, please call: +380 44 230 34 74