HP Industry Standard Server Support (H1L31S)

COURSE OVERVIEW

This vILT/vLAB training provides the skills and knowledge to perform basic troubleshooting, repair, firmware and software updates, and/or verification of operation of HP ProLiant Generation 8 (Gen8) and HP BladeSystem products, including breakthrough technologies for intelligent automation and proactive support.

PREREQUISITES

Successful completion of one of the following courses:

• HP2-T16 “Industry Standard Architecture and Technology” or CompTIA Server+

AUDIENCE

• This training is intended for Partner CEs who will deliver Installation & Startup and Break/Fix services for Generation 8 ProLiant servers in the field

CERTIFICATIONS [RECERTIFICATION/UPGRADE PATH] AND RELATED EXAMINATIONS

• HP Support Certified – Industry Standard Server Solutions [2013]
• Exam(s): HP2-T23 – Supporting HP Industry Standard Server Solutions
• HP5-T01D – for upgrade path from the APS BladeServer and Rack and Tower Support certifications

COURSE OBJECTIVES

After completing this course, you will be able to:

• Describe the HP ProLiant Server Portfolio
• List HP Service Resource
• Describe the usage of the HP iLO Management Engine
• Configure server hardware
• Describe BladeSystem enclosures and their components
• List HP BladeSystem storage, expansion and connectivity options
• Perform management of HP ProLiant servers
• Describe the storage technologies for HP servers
• List Best Practices for power and cooling in the data center
• Perform troubleshooting on a ProLiant server

COURSE OUTLINE

Module 1: HP ProLiant and BladeSystem Server Portfolio

• Identify HP ProLiant server lines and series
• Identify HP ProLiant rack and tower server portfolio
• Identify the components and servers of the BladeSystem portfolio
• Recognize technologies used in the Generation 8 (Gen8) family of HP ProLiant servers

Module 2: HP Service Resources

• Define HP serial and product ID numbers
• Interpret a serial number
• Find warranty information
• Obtain part numbers for HP products
• Locate product and service information for HP products
• Access product and service resources online

Module 3: iLO Management Engine

• Explain the features, functions, and benefits of the iLO Management Engine
• Explain features of Agentless Management

Module 4: Configuring HP Server and Array Hardware

• Identify the HP utilities used to configure HP servers and storage
• Describe the process to upgrade the firmware on HP ProLiant servers
• Configure ProLiant server hardware components
• Configure a storage subsystem

Module 5: BladeSystem Enclosures

• Identify and describe the HP BladeSystem enclosures
• Explain how HP Onboard Administrator modules are used
• Describe the cooling technologies designed for the BladeSystem systems
• Describe the power architecture used in HP BladeSystem systems, including:

Module 6: HP BladeSystem Storage, Expansion and Connectivity Options

• Describe the features and functions of HP Storage, Tape, and Expansion blades
• Describe partner blade positioning rules
• Describe the HP BladeSystem c-Class Ethernet interconnect modules for HP ProLiant server blades
• Describe the HP BladeSystem Fibre Channel interconnect modules available for HP BladeSystem
• Describe the SAS switches available for BladeSystem
• Identify InfiniBand Switch Modules available for HP BladeSystem

Module 7: Server management

• Describe features of HP System Management Homepage
• Describe the features and functions of HP SIM
• List the Insight Remote Support solutions
• Describe HP Smart Update Manager
• Describe the features and functions of the HP BladeSystem Onboard Administrator
• Describe the features and functions of the Insight Display

Module 8: Storage Technologies for HP Servers

• Explain the basic storage technologies for HP servers
• List the HP Smart Array controllers and their features
• Describe HP disk drive reliability and features
• Identify the storage solutions available for HP servers

Module 9: Power and Cooling in the Data Center

• Explain HP best practices for power and cooling in the data center
• Explain how to increase availability through power protection
• Describe HP rack and power management software

Module 10: HP Troubleshooting for a ProLiant Server

• Describe the six-step HP troubleshooting methodology
• Perform the HP troubleshooting steps
• Identifying and locating the components of ProLiant servers
• Performing prerequisite steps before any installation or service of ProLiant servers
• Installing, removing, and replacing hardware

For more information about HP training programs in Ukraine visit http://www8.hp.com/ua/ru/training/index.html

For whom it is intended:

• Service engineer