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HP Industry Standard Server Support (H1L31S)

Course code
H1L31S (00786658)
HP Industry Standard Server Support (H1L31S)


This vILT/vLAB training provides the skills and knowledge to perform basic troubleshooting, repair, firmware and software updates, and/or verification of operation of HP ProLiant Generation 8 (Gen8) and HP BladeSystem products, including breakthrough technologies for intelligent automation and proactive support.


Successful completion of one of the following courses:

  • HP2-T16 “Industry Standard Architecture and Technology” or CompTIA Server+
  • This training is intended for Partner CEs who will deliver Installation & Startup and Break/Fix services for Generation 8 ProLiant servers in the field
  • HP Support Certified – Industry Standard Server Solutions [2013]
  • Exam(s): HP2-T23 – Supporting HP Industry Standard Server Solutions
  • HP5-T01D – for upgrade path from the APS BladeServer and Rack and Tower Support certifications

After completing this course, you will be able to:

  • Describe the HP ProLiant Server Portfolio
  • List HP Service Resource
  • Describe the usage of the HP iLO Management Engine
  • Configure server hardware
  • Describe BladeSystem enclosures and their components
  • List HP BladeSystem storage, expansion and connectivity options
  • Perform management of HP ProLiant servers
  • Describe the storage technologies for HP servers
  • List Best Practices for power and cooling in the data center
  • Perform troubleshooting on a ProLiant server

Module 1: HP ProLiant and BladeSystem Server Portfolio

  • Identify HP ProLiant server lines and series
  • Identify HP ProLiant rack and tower server portfolio
  • Identify the components and servers of the BladeSystem portfolio
  • Recognize technologies used in the Generation 8 (Gen8) family of HP ProLiant servers

Module 2: HP Service Resources

  • Define HP serial and product ID numbers
  • Interpret a serial number
  • Find warranty information
  • Obtain part numbers for HP products
  • Locate product and service information for HP products
  • Access product and service resources online

Module 3: iLO Management Engine

  • Explain the features, functions, and benefits of the iLO Management Engine
  • Explain features of Agentless Management

Module 4: Configuring HP Server and Array Hardware

  • Identify the HP utilities used to configure HP servers and storage
  • Describe the process to upgrade the firmware on HP ProLiant servers
  • Configure ProLiant server hardware components
  • Configure a storage subsystem

Module 5: BladeSystem Enclosures

  • Identify and describe the HP BladeSystem enclosures
  • Explain how HP Onboard Administrator modules are used
  • Describe the cooling technologies designed for the BladeSystem systems
  • Describe the power architecture used in HP BladeSystem systems, including:

Module 6: HP BladeSystem Storage, Expansion and Connectivity Options

  • Describe the features and functions of HP Storage, Tape, and Expansion blades
  • Describe partner blade positioning rules
  • Describe the HP BladeSystem c-Class Ethernet interconnect modules for HP ProLiant server blades
  • Describe the HP BladeSystem Fibre Channel interconnect modules available for HP BladeSystem
  • Describe the SAS switches available for BladeSystem
  • Identify InfiniBand Switch Modules available for HP BladeSystem

Module 7: Server management

  • Describe features of HP System Management Homepage
  • Describe the features and functions of HP SIM
  • List the Insight Remote Support solutions
  • Describe HP Smart Update Manager
  • Describe the features and functions of the HP BladeSystem Onboard Administrator
  • Describe the features and functions of the Insight Display

Module 8: Storage Technologies for HP Servers

  • Explain the basic storage technologies for HP servers
  • List the HP Smart Array controllers and their features
  • Describe HP disk drive reliability and features
  • Identify the storage solutions available for HP servers

Module 9: Power and Cooling in the Data Center

  • Explain HP best practices for power and cooling in the data center
  • Explain how to increase availability through power protection
  • Describe HP rack and power management software

Module 10: HP Troubleshooting for a ProLiant Server

  • Describe the six-step HP troubleshooting methodology
  • Perform the HP troubleshooting steps
  • Identifying and locating the components of ProLiant servers
  • Performing prerequisite steps before any installation or service of ProLiant servers
  • Installing, removing, and replacing hardware

For more information about HP training programs in Ukraine visit

For whom it is intended:

  • Service engineer
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To pre-register for courses or clarify information, please call: +380 44 230 34 74